Terms of Service

Welcome to MyTeeV. By signing up for, paying for, or using any MyTeeV service, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the service.

1. What MyTeeV provides

MyTeeV provides access to streaming playlists and player applications along with setup support. We provide a technical access and support service. You are responsible for ensuring your use complies with all laws applicable to you in your location.

2. Accounts & activation

• Service is activated after we receive your device information (such as a MAC address or device ID) and your payment.
• Each subscription is tied to the number of TVs/devices you have paid for. Sharing or reselling your access without authorization is not permitted.
• You are responsible for keeping your login details and device information secure.

3. Pricing & billing

• Pricing is shown on our Pricing page. The standard rate is $20 per TV, with 3 TVs for $40, and $15 for each additional TV. Add-ons such as Movie Box Pro are billed separately.
• Subscriptions are billed in advance for each service period (monthly or yearly, depending on the plan).
• We send a payment reminder before your due date with a secure link to pay. Service may be interrupted if payment is not received by the due date.
• All payments are processed securely through Stripe. MyTeeV never sees or stores your card details.

4. Free trials

Free trials, where offered, are provided so you can test compatibility with your device. Trials are time-limited and may be ended at any time. One trial per customer/household unless otherwise stated.

5. Service availability

We work hard to keep service running smoothly, but we cannot guarantee uninterrupted, error-free, or always-available service. Streaming quality depends on your own internet connection, device, and factors outside our control. Channels, content, and playlists may change without notice.

6. Acceptable use

• Do not use the service for any unlawful purpose.
• Do not attempt to copy, redistribute, resell, or share your access beyond what you have paid for.
• Do not attempt to disrupt, reverse-engineer, or gain unauthorized access to our systems.

7. Suspension & termination

We may suspend or terminate service for non-payment, violation of these terms, or misuse. If we terminate your service for a violation, fees already paid are non-refundable.

8. Limitation of liability

MyTeeV is provided "as is." To the fullest extent permitted by law, MyTeeV is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the service. Our total liability for any claim is limited to the amount you paid us in the prior month.

9. Changes to these terms

We may update these terms from time to time. The "last updated" date above reflects the latest version. Continued use of the service after changes means you accept the updated terms.

10. Contact

Questions about these terms? Reach us at help@myteev.com or (817) 852-5373.

11. SMS and text messaging program

By providing your mobile number to MyTeeV, you consent to receive recurring account and billing text messages from MyTeeV (program name: MyTeeV Account Notifications), including subscription renewal reminders and secure payment links. Message frequency varies and is typically a few messages per month around your renewal date. Message and data rates may apply. Reply STOP at any time to unsubscribe; reply HELP for help. For support, email help@myteev.com or call (817) 852-5373. Carriers are not liable for delayed or undelivered messages.