Last updated: October 10, 2026
This policy explains how MyTeeV ("MyTeeV," "we," "us") handles information across our website at myteev.com and our media-player app. MyTeeV is a media player: you bring your own authorized M3U/M3U8 playlist or Xtream-compatible login. MyTeeV does not provide channels, streams, subscriptions, or programming.
Information you give us (website & activation). When you sign up, activate a plan, contact support, join as a reseller, or use a referral/invite code, we may collect your name, email address, phone number, general location (such as city, state, and country), device details you provide, your chosen plan, and any referral or invite code used.
Payments. Payments are processed by our third-party payment processor (Stripe). We receive confirmation of payment and limited billing details to manage your plan; we do not store full card numbers on our servers.
Information stored on your device (app). Your playlists, favorites, recently-watched list, EPG/guide sources, and app settings are stored on your device. If you enter playlist or provider credentials, they are kept on your device to connect to the sources you choose.
Device & activation data. To activate and manage a subscription and keep the app updated, we may process a device identifier (such as a device ID or, on some TV devices, a MAC address), activation status, and app version.
Usage & technical data. When you visit our website or use the app, we automatically receive information such as IP address, browser and device type, and basic diagnostic/usage data. Our website uses Google Analytics (GA4), which sets cookies to help us understand site traffic.
The app connects to: (1) the playlist, stream, and EPG addresses you add; (2) our update file (/app/version.json) and announcement file (/app/notice.json) to deliver updates and service messages; and (3) our activation service to confirm your plan. We do not sell your playlist information, and we do not transmit your playlist credentials to a MyTeeV server for storage.
We do not sell your personal information. We share limited data with service providers who help us run MyTeeV — for example website/app hosting, Google Analytics (website analytics), and Stripe (payments) — only as needed to provide the service. We may disclose information if required by law or to protect our rights, users, or the public.
Our website uses cookies for basic functionality and Google Analytics. You can control cookies through your browser settings and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
We keep account, activation, and payment records for as long as needed to provide the service and meet legal, tax, and accounting requirements, then delete or anonymize them. On-device data stays on your device until you remove it or uninstall the app.
You can request access to, correction of, or deletion of your personal information. See Account & Data Deletion or email help@myteev.com. Depending on where you live, you may have additional rights under applicable privacy laws.
MyTeeV is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided us information, contact us and we will delete it.
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
We may update this policy from time to time. We will update the "Last updated" date above and, where appropriate, provide additional notice.
MyTeeV — Email: help@myteev.com · Phone: 817-320-6135 · Support